Security Officer

Full Job Description

We are looking for Permanent Security Officers for security duties on HO TfL Corporate and Commercial Head Offices sites.
Positions: Permanent Security Officer for HO TfL 42 hrs p/w Mon – Sun Nights (Rotation) (1900-0700) Contract: Overtime is also available. Officers must be able to work , nights, weekends, and bank holidays.
Hourly rate: £11.95 per hour, (breaks are paid, officers to remain on site)
Location : West Ham Bus garage

Job Overview

To protect our customer’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and any subsequent changes.
Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
To undertake additional training to ensure continuous self-development.

Mandatory- :

5 years background check is compulsory.
In date, SIA Security Guard or Door Supervisor licence
First aid preferred, but we can provide training.
Basic IT skills, able to use a laptop, PC and Mobile phone

What is in it for you?

Free travel on London Transport (Tubes, Buses and TfL London Overground). This is non contractual.

After 6 months if you are asked to work in main control rooms you could receive free CCTV training and licence (paid by Mitie)

Opportunities to be developed and progress to more senior roles.

Chance of overtime when available

Training and career development (many free courses available)

Range of benefits such as:

pensions,
employee shares scheme
access to online GP,
discounts for shopping and cinema
paid holidays
Friendly supportive team

About the Role

Delivering an excellent high level customer service
To be able to carry out the active duties. i.e., meet and greet staff, site patrols and etc.
To ensure all duties completed in full to a very high standard.
Report and act on any security breach, with follow up action.
To assist with any security, safety, or criminal investigation
To actively use the Mitie Merlin system (full training will be given)
To conduct external and internal site patrols and checks of buildings, car parks, and LU sidings and depots (once certs obtained.
To carry out Fire system tests and monitoring and dealing with alarms and/or building evacuations
To act as First aider (once trained)
To support events taking place as a SG or DS level
To be aware of and ensure compliance with all aspects of policies, SOP’s, Toolbox talks and relevant legal and regulatory requirements.
To fully and satisfactorily complete all of the tasks and duties on site as defined within Assignment Instructions (AI’s), Standard Operating Procedures (SOP’s), Risk Assessments (RA’s), Memos and Toolbox talks.
Attending further training /courses as and when directed.
Comply with legal obligations and safety requirements of the role.
Follow instructions and procedures appropriately without unnecessarily challenging authority.

About you

Smart and very presentable
Ability to demonstrate problem solving skills.
Ability to multi task and prioritise daily workloads.
At all times have a smart appearance while on duty
Reliable, self-motivated and ability to use own initiative and able to work without supervision.
The ability to work with and deal with people at all levels.
Confident and interested in self-development.
Wanting to continuously improve the company’s performance.
Very good communicator.
Can maintain an excellent record of attendance and timekeeping.
Fit enough to perform manual handling in a goods in/out environment.
Fit enough to perform static front of house standing for prolonged periods, able to carry out foot patrols, able to walk up and down stairs.
Able to pass a medical
Basic level of IT experience using word and excel.
Able to read and write basic English (crucial for being able to read instructions and write clear reports or pass on instructions.