Security Concierge

Salary: £11- £12 per hour
We are looking for individuals willing to go the extra mile. You will be well-presented, organised and vigilant, and able to combine excellent customer service whilst being able to respond confidently to security threat.
Job title: Security Concierge Hours: Full-time Contract: Permanent Salary: £11-£12 per hour Location: Various in London
Person Specification:

All our Concierge:

Are able to deal with difficult clients in an effective and professional way.
Are friendly, polite and well-presented at all times
Are always well-presented
Are reliable
Are flexible in your approach to work.
Able to multi-task and work effectively under pressure on your own initiative as well as part of a team.
Effective communicator through relevant media.

Desirable skills and experience:

Have a good level of English
Customer Service experience
Previous experience as a security guard or concierge.

The Role:

Duties are varied. Security Concierge may be asked to do any of the following:

Be the first point of contact for all visitors when they arrive at the offices: answer queries, give directions and ensure every client is supported during their visit
Greet clients, staff and visitors when visiting the premises
Let clients and visitors into the building after enquiring about their visit
Signpost and assist clients and visitors to Reception as required
Be vigilant, ensuring the office is safe and secure for staff during working hours
Deliver exceptional client service at all times
Maintain security at main door during the day
Sign in and out all staff as they arrive and depart the office for fire safety regulations
Receive and direct deliveries
Be the main key-holder
Support staff when loading or unloading files at the office
Greet and sign-in contractors
Build professional relationships with clients by being friendly and effective in your role

About 1st Class Protection:

We have been established since 2003, delivering security services to a number of locations, which include:

Public buildings
Construction sites
Flats, apartment blocks, private residences
Corporate offices
Schools, nurseries, colleges
Places of worship

All our Security Officers have an SIA licence and full training is given to help you achieve this licence and prepare for the role.