Quality and Compliance Officer

Company Description
Eurofins Forensic Services (EFS) is the largest forensic service provider in the UK and Europe. We are part of Eurofins Scientific, which is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on and forensics. Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.
In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description
Location: This role can be based from any site within the UK. Locations include:

UK – Birchwood, Wakefield, Leeds and Tamworth

Contract: Permanent
Salary: Competitive
Hours: 37.5 hours per week (Full-time)
Closing Date: 8th November 2023
The Role
To provide audit and associated support on all Quality & Compliance matters and to provide support to Eurofins Forensic Services on all related matters at the direction of and reporting to the Quality and Compliance Manager.
This will include holding responsibility for key elements of the Quality and Compliance (Quality) Management Systems (QMS) and associated process ensuring proportionate yet robust maintenance of the management system to include relevant evaluation activities to maintain accreditation/certification to the identified and required standards.
Key Responsibilities and Accountabilities

To input, maintain and collate all relevant data to support Quality & Compliance functionality.
To assess, review, plan and undertake in conjunction with the Quality & Compliance Manager implementation of new processes and standards.
To actively progress and maintain the Annual audit schedule and associated 4 year plan.
To undertake as required internal and second party audits to maintain and improve accreditation/certification to identified standards including but not exclusive to ISO14001, 27001, 17020, 17025 and Forensic Regulators Codes of Practice.
To host, organise and support all external accreditation/certification body audits undertaking duties as required.
To support the Science Leads on all aspects of Technical audits.
To verify and report on actions identified as a result of all audits and investigations
To actively manage as identified/required the Proficiency test (PT) process ensuring all opportunities are identified, evaluated and progressed as required.
To develop Quality Assurance trials where identified as required.
To advise, organise and support on validation activities.
To assist in maintaining validation library to support Quality Standards and codes of practice.
To co-ordinate as requested the EFS licence register ensuring compliance at all times.
To undertake Quality & Compliance investigations as required (supporting the Quality & Compliance Investigation capability)
To ensure all Quality & Compliance related activities owned and undertaken are co-ordinated, controlled, reported, scheduled, timetabled and assigned.
To undertake all administrative duties and general functions of the Quality & Compliance team as required.
To develop and deliver Quality & Compliance training and communication programmes as required.
If requested assist in the administration and co-ordination of the Body Fluid donation process.
To support Health and Safety activities as required.
Provide Quality & Compliance support to the broader Eurofins organisation as required.
To communicate, escalate and inform all relevant parties of improvement opportunities.
Undertake any other identified duties as required.

Qualifications
The Ideal Candidate
Knowledge, Experience and Technical Skills
Required

Previous experience of working in a regulated environment is essential
It is essential the post holder demonstrates competence and aptitude in being able to handle complex and varied workloads including ability to prioritise.
The post holder must be computer literate.
The post holder must hold a valid UK driving licence.
It is essential the post holder has experience of conducting audits ideally within a 17025 capacity.

Desirable

It is desirable the post holder is trained in root cause analysis e.g. 8D techniques or has demonstrable investigative experience.
It is desirable for the post holder to be trained and competent in FMEA and Value Stream Mapping techniques.

Person Specification

Accountability
Integrity
Attention to detail
Customer focused, with good communication skills
Ability to work effectively individually and in a team
Openness to change
Positive attitude
Organised
Flexible approach
Problem solver
Self starter

Additional Information
Company Benefits
In return for your hard work and loyal service, we will offer you genuine career and salary progression through our Career Pathways programme, a competitive salary, and a selection of employee benefits via our flexible benefits menu which includes cycle to work, give as you earn, buy and sell holiday. In addition, we also offer the following:

Life Assurance (3 times annual salary)
Scottish Widows Company Pension Plan
25 days annual leave plus bank holidays
Perkbox membership providing access to discount vouchers and wellness hub
Learning and study support
Employee Assistance Programme
Health Cash Plan membership
Enhanced company sick pay scheme
Refer a friend scheme
Subscription to mental wellbeing support
Free on-site car parking dependant on the site location

Important Notice for Candidates
Due to the highly sensitive nature of the work we undertake on-site, applicants should note that security clearance will be required for this role. To gain security clearance you must have five years continuous residency in the UK. Security clearance is undertaken by a third party to police personnel vetting standards (NPPV3 and SC), as such any criminal convictions may prevent you from gaining security clearance.
Further information on the security clearance process and requirement can be found at https://www.warwickshire.police.uk/police-forces/warwickshire-police/areas/warwickshire-police/about-us/about-us/police-national-vetting-service/.
In addition, they may be required to undertake drug and alcohol testing prior to commencing employment.
Find out more in our Eurofins career page: https://careers.eurofins.com/