Door Supervisor-The Empire

Job Details

Job Title

Door Supervisor-The Empire

Reference Number

DS-205-PT-1

Location

Belfast

Contract Type

Part-Time Permanent

Closing Date

29/10/2023

Door Supervisor

Reports to: Manager
Direct Reports: None
Area of Business: Wine Inns

Purpose
To oversee Door Admission policy and to adhere and comply with all Door Supervisors guidelines.

Responsibilities

To greet customers in a welcoming and friendly manner
To prevent drunkenness and rowdiness on the premises
To prevent glasses and bottles being removed from the premises
To be in attendance at the front door unless otherwise instructed by the Manager
To be courteous to customers when clearing premises at closing time
To handle confrontation as discreetly as possible
To complete Incident Report Forms when necessary
To ensure that a high standard of personal hygiene and appearance is maintained at all times
Any duties relevant and related to the post

Educational qualifications

Educated to secondary level standard
Completion of Door Supervisor’s course is desirable

Skills and Experience

Six months previous experience in a customer focused environment is desirable
A basic knowledge of First Aid and Fire Safety is desirable

Good listener
Friendly and courteous
Patient
Good team player

Main Points of Contact – internal and external

Other staff in the premises
All members of the public using the premises

Other relevant information

Flexible regarding hours of work
Completion of Door Supervisors course is essential within probationary period
Willing to undergo and obtain a favourable criminal record check

Note: Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.