Control Watch Manager

Overall purpose of the job
The post of Watch Manager Fire Control is an integral part of the Operational Response Function for Northamptonshire Fire and Rescue Service. The post holder is responsible for the effective management of the Fire Control Room, to ensure the Fire control capability functions and operates as required by the service.
The Fire control Watch Manager will directly report to the Fire Control Station Manager in the day to day management of the control room, carry out administration tasks and lead a small team when carrying out specific tasks, oversee and deliver the on watch training and assessments to improve and measure performance and organise and implement practical activities to aid learning and development supported by the Training manager.
As a Watch Manager within the management team for Northamptonshire Fire and Rescue Service you will:

Be an exceptional team player, with highly developed leadership skills and the ability to inspire, lead and maintain outstanding performance within a team.
Provide a positive role model to all staff, promoting the service core values and behaviours expected as a member of the service management team.
Be part of the management team in formulating and being accountable for Fire Control plans, systems, training, and new ways of working.
Be able to effectively manage change within the workplace for the benefit of the individuals and service.
Support and contribute to the development and delivery of the Service’s Community Risk Management Plan.
Be committed to developing yourself and take an active role in developing your team.

Main accountabilities
1. Take responsibility for the leadership of staff in theaccountability and responsibility for planning, managing, and implementing the activities of Service Control personnel to achieve operational response objectives set by the service.
2. Contribute to, inform, develop, and deploy strategies for changes/improvement to emergency call handling/call challenge and Service Control incident management to support operational response as directed by the service.
3. To provide transformational leadership that demonstrates trust behaviours and inspires innovation and service improvement.
4. Take responsibility for ensuring that all staff maintain high standards of performance and behaviour, and that resources are deployed efficiently to meet community and organisational needs.
5. Demonstrate personal commitment to and encourage and promote the values of Northamptonshire Fire and Rescue Service, and so promote the service within the community by acting with integrity and honesty.
6. To ensureeffective partnership working arrangements are established and maintained with other appropriate departments and agencies.
7. To deliver corporate strategies and objectives as a key member of the management team within the organisation and to act as a change agent by driving and influencing the Service’s change programmes.
8. Direct line management responsibility for the Crew Managers within Fire control.
Indirect line management responsibility for the Fire Control Staff
9. Working with the Watch Manager B Technical and Training to support training and assessment tools required under National operational guidance.
10. Take responsibility for personal performance, including personal fitness and welfare, and the development of personal skills and knowledge to demonstrate the competence to fulfil the role.
13. To demonstrate awareness/understanding of equal opportunities and other people’s behavioural, physical, social and welfare needs.
Job Types: Permanent, Full-time
Salary: £38,979.00-£42,665.00 per year
Benefits:

Company car
Company pension
Employee discount
Free flu jabs
Free parking
Gym membership
Health & wellbeing programme
On-site gym
On-site parking
Sick pay
Store discount

Schedule:

12 hour shift
Night shift
Weekend availability

Education:

GCSE or equivalent (preferred)

Work Location: In person
Reference ID: 89