The job role is predominantly a manual handling and customer facing role delivering a professional estate management service to SOG Resources Limited and its residents based at the Heath Business and Technical Park. Ensuring the 24/7 safeguarding and welfare of the site and its people, by monitoring, being reactive to issues, responding and completing janitorial and housekeeping maintenance.
Roles and Responsibilities:

Complete basic repairing and maintenance tasks as instructed, such as hanging of noticeboards, signs, etc.

Complete housekeeping, cleaning duties around the site, such as cleaning spillages/leaks, incident areas, manual lifting and clearing/tidying of office space as instructed.

Respond to the Heath Business and Technical parks customers and their employees in any aspects of safety.

To be on a team rota for call out to any out of hours incidents requiring an SOG Resources employee presence.

Be the professional helpful face of SOG Resources so that first-class front of house customer service is available to all residents and visitors of the Heath Business and Technical Park.

In the absence of the Security and Logistics Manager, be the point of call for emergencies, liaison with emergency services, etc. Also carry out CCTV surveillance and patrols, being the key contact for onsite residents and dealing with any unauthorised access.

To ensure main gates to site are secure and controlled to incoming/outgoing residents and visitors outside core hours and manage the general opening and closing of the site. Respond to any access control systems showing risk to boundaries, buildings and equipment.

To respond to local fire alarms, any lift entrapment and be fully aware of emergency procedures.

Follow estate management routines, being familiar with, managing, isolating, setting/resetting alarm panels across the site.

To work to site operations instructions and procedures explained during training.

Be reactive to onsite calls from the Cleaning Supervisor regarding Health and Safety incidents requiring support.

Work flexibility when required e.g., to provide assistance in holiday/sickness cover for colleagues.

You will be required to attend emergency out of hours call out should it occur, within 45 mins.

Undertake appropriate training courses which are identified as essential to your role.

Please only apply if you meet the essential minimum criteria for the role:

Have experience of basic DIY skills,
Experience of working on own initiative (lone working),
Be able to work flexibly on day and night shifts on a rota basis and be a team player covering colleagues on time off,
Be physically able/mobile around the site completing manual lifting/handling activities,
Have customer facing experience,
Live within 45 minutes of the Heath Business Park due to the requirement to respond to emergency call outs if on call.

Typical hours of work would be 37.5 hours per week full time, or alternative hours subject to agreement. Formal interviews/selection process will take place in November 2023 with a view to job commencement during December 2023.
Job Types: Full-time, Permanent
Salary: £12.00 per hour
Benefits:

Bereavement leave
Company pension
Discounted or free food
Free parking
Gym membership
On-site gym
On-site parking
Sick pay

Schedule:

10 hour shift
Day shift
Holidays
Night shift
Weekend availability

Experience:

Customer facing: 1 year (required)
Working on Own: 1 year (required)
janitorial/maintenance/DIY: 1 year (required)

Language:

English (required)

Ability to Commute:

Runcorn (required)

Work Location: In person
Application deadline: 03/11/2023Reference ID: SAC/OCT23/CAREExpected start date: 04/12/2023

Job Overview
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