Supply Planner – Inventory

Date: 31 Oct 2023
Location: London, LND, GB
Company: Shiseido

MISSION

The Supply Planner is a pivotal role in the UK & Ireland Supply Chain organisation, driven to enable commercial business goals through operational excellence and outstanding customer service. The role is responsible for managing international product supply, local inventory optimisation and go-to-market order execution across multiple brands, categories and channels.

Our mission : Beauty Innovations for a Better World

Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards?

Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market.

To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams

1. Leverage our unique portfolio of Beauty brands across all 3 categories
2. Stay agile and capture new retail opportunities
3. Customer-driven decisions
4. Create a great place to work in Beauty

Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally.
Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and also the spectacular launch of Clé de Peau Beauté in Harrods and H-Beauty. Drunk Elephant joined our portfolio at the beginning of 2021 bringing its unique tone of voice together with its amazing formulations. In 2023 we are planning to launch ULE a newly created Skincare brand with breakthrough credentials around Sustainability, as well as expanding Gallinée, our most recent acquisition from 2022 and specialized around skin microbiome.
We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens.

Our clients include high-street retailers such as department stores, drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites.

ABOUT SHISEIDO BRAND
Recently voted as No5 most trusted brand in Health & Beauty worldwide, Shiseido has defined the concept of beauty and spread its knowledge and power across the world. Heralding an army of devoted followers, we feel that by inspiring empathy, beauty can become a positive force in the world, and guide the next generation boldly into the future.

ABOUT CLE DE PEAU BEAUTE
Clé de Peau Beauté, the premier luxury skincare and makeup brand from Shiseido Cosmetics, was founded in 1982 as the ultimate expression of elegance and science. Forever guided by exquisite aesthetics and intelligence, Clé de Peau Beauté has instilled its products with modernity, enchantment, and dynamism to emerge as an industry leader in delivering radiance so remarkable, it emanates from within.

ABOUT DRUNK ELEPHANT
We are committed to using only ingredients that either directly benefit the health of the skin or support the integrity of our formulations. We never take into account whether something is synthetic or natural, instead choosing ingredients based on biocompatibility.

ABOUT NARS
Created in 1994 in New York by visionary makeup artist François NARS, NARS Cosmetics is one of the leading and most respected brands in the world of makeup artistry.

ABOUT DESIGNER FRAGRANCES
Shiseido Group’s fragrance brands are a collection of luxurious and exciting fragrance brands, which are amongst the leaders in the UK market. From the edgy Zadig&Voltaire to the sensual and effortless delicacy of Narciso Rodriguez; and the intriguing mix of natural and sophistication in Issey Miyake. In selected distribution, we also have the unique collection from the extraordinary perfumer, Serge Lutens and more to come to the market.

ABOUT ULE
At Ulé we are on a mission to promote botanical, conscious beauty, being the first skincare brand to grow its ingredients in our own indoor high-tech vertical farm.
Our formulas are obtained through an avant-garde method of culture that guarantees the purity and power of the plants to give you more resilient skin. We have created a sustainable way of beauty for those who want to enjoy life to the fullest, in harmony with the environment.

ABOUT GALLINEE
At Gallinée we believe in working with your microbiome to help it to look after you. Our products contain a patented complex of prebiotics, probiotics and postbiotics to nourish and support the good bacteria that make your own personal ecosystem. Helping them to look after even the most sensitive skin.

ORGANISATION

Reports to Sales and Operational Planning Manager
Job Location: London, UK
Contract type: Permanent

MAIN RESPONSIBILITIES

Work closely with the demand planning team to understand demand changes and customer activity requiring supply chain prioritisation
Drive ownership of weekly stock transfers from regional to local warehouse, ensuring adequate stock levels to meet sku demand, monitoring and adjusting required volumes
Inventory optimisation: drive continuous improvement to overall inventory holdings, delivering both availability and asset management objectives. This includes stock holding parameter management through the demand requirements plan, lead time reduction, excess and obsolescence prevention
Customer service level / order fulfilment: Track, report and manage supply constraints and out of stock product scenarios, providing detailed root cause analysis and implementing corrective and preventative actions. Communicate to key stakeholders the risks, impacts and recovery timelines
Work closely with EMEA Supply Planners to ensure transparency on inventory projections and timely product availability in line with business needs
Work collaboratively with the local warehouse team to ensure visibility on inbound and outbound prioritisation
Support the S&OP Manager contributing to and influencing strategic plans, running and distributing reports to the wider business

PROFILE

In depth working knowledge of the cosmetics sector or of a similarly face-paced sector (FMCG, Mass retail…)
Previous experience within an international supply chain organisation
Excellent numerical skills and analytical ability
Proactive and collaborative with the ability to multi task and demonstrate flexibility
Excellent communication, interpersonal and customer service skills. Ability to deal effectively with all levels of business personnel and see the wider commercial impact
Ability to influence internal partners across various cultures (Europe, Middle East and US) in order to achieve supply chain and business goals.
Systems experience: SAP, BI Reporting, Microsoft Office
Alignment with the group’s « Trust8 » working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

The benefits you’ll love…

26 days holiday + bank holidays + your birthday day off
Holiday buy – up to 5 days
Day off when you get married or move house
Generous contributory pension scheme – match up to 8%
Annual performance related bonus
Private medical insurance with Vitality
Enhanced parental allowance
Generous product allocation & discount
Life Assurance up to x4 your salary
Flexible Friday finish
Flexible & hybrid working
Wellbeing programmes
Annual performance and development reviews so you know your career is going in the right direction

Job Segment: Supply Chain, Supply Planner, Supply, Demand Planner, Inventory, Operations