Control Room Manager

Requirements:

Good oral and written communication skills
IT skills ( Microsoft Word, Excel and Outlook)
SIA Licence (CCTV and Security Guard/Door Supervision)
Must have previous CCTV control room experience
Checkable full 5 years work/education history – all successors subject to BS7858 screening

Responsibilities:

Booking Security officers on/off duty
Recording safety check calls, monitoring and solving problems
Answering incoming calls from officers and customers – recording important details accurately
Monitoring CCTV Surveillance system
Dealing with Local Law Enforcement and First Aid Agencies
Provide accurate and detailed shift reports verbally and in writing
Issuing and checking of keys in accordance with control room procedures
Assisting with roster allocations and covering shifts with officers at short notice
Directing and monitoring mobile drivers in respect of Alarm Activation and Patrols
Dealing with all control room issues, reporting to the Operations Manager.

12 hour shift,
day shift – weekends
night shifts – Mon to Sun
Job Type: Permanent
Salary: £13.00 per hour
Schedule:

Day shift
Monday to Friday
Night shift
Weekend availability

Experience:

security: 1 year (required)

Language:

English (required)

Licence/Certification:

First Aid Certification (preferred)
SIA (required)
Driving Licence (preferred)

Work Location: In person